Welcome to Reachout Bridge. By accessing or using our website, application, or lead management services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and legally authorized to enter into a binding agreement. If you do not agree with any part of these terms, please do not use our platform.
2. Services Provided
Reachout Bridge offers a lead management system, including integrations with WhatsApp, Instagram, Facebook, LinkedIn, form builders, task and payment management, dialer, and analytics dashboard. Features are subject to change or improvement without prior notice.
3. User Responsibilities
You agree to:
- Provide accurate and up-to-date information
- Use the system for lawful purposes only
- Keep your login credentials secure
- Take full responsibility for the data you upload or manage on our platform
- Ensure you have consent from your contacts/leads before messaging or storing their data
4. Data & Privacy
All data usage is governed by our Privacy Policy. You retain ownership of your leads and customer information. We only use your data to deliver and improve our services.
5. Account Suspension or Termination
We reserve the right to suspend or terminate accounts that:
- Violate these terms
- Engage in spam or unauthorized activities
- Harm our system or other users
- Breach platform or API limitations of integrated tools (e.g., WhatsApp, Facebook)
6. Payments & Subscriptions
- Subscription fees must be paid in advance
- Failure to pay may result in limited access or service termination
- All payments are non-refundable unless otherwise stated in writing
- Plans and pricing are subject to change with notice
7. Third-Party Services
Our platform integrates with third-party services like WhatsApp, Facebook, LinkedIn, payment gateways, etc. We are not responsible for their availability, functionality, or any data loss that occurs due to their changes or outages.
8. Intellectual Property
All branding, content, logos, and technology on Reachout Bridge are our property unless otherwise stated. You may not copy, modify, or distribute our intellectual property without permission.
9. Limitation of Liability
We strive to offer uninterrupted and secure services but cannot guarantee absolute error-free performance. We are not liable for:
- Loss of data
- Business interruption
- Damages arising from third-party integrations or force majeure events
10. Modifications to Terms
We may update these Terms & Conditions periodically. Continued use of the platform after changes implies your acceptance.
11. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Rajkot, Gujarat.