At Reachout Bridge, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile app, and lead management system.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, business details, etc.
  • Lead Data: Information about your customers or leads that you input into the system.
  • Usage Data: Pages visited, features used, IP address, device type, browser, etc.
  • Communication Data: WhatsApp, Facebook, Instagram, LinkedIn message logs (with your permission).

2. How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Deliver leads and communication to your dashboard
  • Personalize your experience
  • Communicate updates and support
  • Analyze performance and behavior to improve system efficiency
  • Process payments and send invoices

3. Data Sharing & Third-Party Tools

We do not sell your data.

We may share your data only with trusted third-party platforms to:

  • Integrate services (e.g., Facebook, WhatsApp, payment gateways)
  • Process forms, emails, or messages
  • Host and secure our infrastructure
  • Comply with legal requirements

4. Data Security

We implement industry-standard security measures, including:

  • SSL encryption
  • Role-based access control
  • Secure servers and encrypted databases
  • Regular data backups and monitoring

5. Your Rights

You can:

  • Access, update, or delete your account data
  • Request data export
  • Withdraw consent (which may affect feature availability)
  • Contact us regarding any concerns

6. Cookies & Tracking

We use cookies to:

  • Improve your user experience
  • Analyze website traffic and performance
  • Enable core site functionality

You can manage cookie preferences in your browser.

7. Data Retention

We retain your data as long as you use our services or as required by law. On account deletion, your data will be removed within 30 days unless otherwise requested.

8. Children’s Privacy

Our services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this policy as needed. We’ll notify you via email or dashboard if significant changes are made.

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