Effective Date:  25 July, 2025

Reachout Bridge is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website, app, and lead management platform.

1. Information We Collect

We collect the following types of information:

• Personal details like your name, email, phone number, and company info
• Lead and customer data you enter into the system
• Usage data such as IP address, device type, and browser
• Message logs from WhatsApp, Facebook, Instagram, and LinkedIn (only with your permission)
• Payment-related records (we do not store card or sensitive financial data)

2. How We Use Your Information

We use your data to:

• Provide and improve our services
• Deliver leads and messages to your dashboard
• Offer personalized user experiences
• Communicate system updates, support, and billing
• Analyze usage to improve system performance
• Manage subscriptions and process payments

3. Data Sharing

We do not sell your data.

We only share information with trusted third-party services that support:

• Social media integrations
• Hosting and storage
• Email and messaging services
• Analytics and system monitoring
• Payment processing

4. Data Security

We use industry-standard security practices to protect your information, including:

• SSL encryption
• Secure servers and databases
• Role-based access controls
• Regular backups and monitoring

5. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your account and data
• Export your data
• Withdraw consent at any time

6. Cookies

We use cookies to:

• Improve your experience
• Track website usage
• Support login and session features

You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your data while your account is active. Once deleted, your data will be removed within 30 days unless required by law to retain it longer.

8. Children’s Privacy

Our platform is for businesses. We do not knowingly collect data from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified of significant changes via email or dashboard notification.

10. Contact Us

If you have any questions regarding these terms, please contact:
Reachout Bridge
Address: “Chamunda Krupa”, Street No.3 Jaljeet Society, Umiya Chowk, Mavdi, Rajkot – 360004, Gujarat, India
Email: support@reachoutbridge.com
Phone: +91 9208255055
Website: https://www.reachoutbridge.com